These Terms and Conditions govern your access to and use of the x99 platform. Please read them carefully before registering or placing any bets. By creating an account on x99, you confirm that you have read, understood and accepted these terms in full.
Quick Summary
x99 is strictly for adults aged 18 and above. We may ask for identity verification at any point. Accounts found to belong to underage users will be immediately closed and any balance forfeited.
Each player is permitted one x99 account. Duplicate accounts — even using a different name, device or payment method — are not allowed and may result in permanent suspension of all associated accounts.
All transactions on x99 are processed in Pakistani Rupees. Supported methods include JazzCash, Easypaisa, Raast, Bank Transfer and cards. Withdrawal requests are processed within 24 hours in the majority of cases.
All bonuses, cashback and VIP rewards are subject to their own specific terms including wagering requirements and expiry dates. Bonus terms will be displayed at the point of offer and must be read before acceptance.
x99 provides deposit limits, session reminders and self-exclusion options to all account holders. If you feel you need to take a break, these tools are accessible from your account settings at any time.
x99 reserves the right to suspend, restrict or close any account where these Terms are breached, fraudulent activity is suspected, or where continued operation poses a risk to the platform or other players.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you") and x99 ("x99", "the Platform", "we", "us"). By accessing x99 through any device — including the Android app, mobile browser or desktop — and by registering an account, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them.
If you do not agree with any part of these Terms, you must not register an account or use the x99 platform. Continued use of x99 following any update to these Terms constitutes acceptance of the revised version. x99 reserves the right to update these Terms at any time. Players will be notified of material changes through the platform or by email.
These Terms apply to all x99 products and services, including Casino games, Slot Games, Bingo, VIP features, the Android app, all promotions, and all deposit and withdrawal activity conducted through supported PKR payment channels including JazzCash, Easypaisa, Raast and Bank Transfer.
To register and use x99, you must meet all of the following eligibility requirements at the time of registration and throughout the entire duration of your account:
x99 may request identity verification documents at any time, including at account registration, before processing a withdrawal request, or during a routine account review. Acceptable forms of identification include a valid CNIC (Computerised National Identity Card), passport, or other government-issued photo identification. Failure to provide requested verification documentation within a reasonable timeframe may result in account restrictions or closure.
Each individual player is permitted to hold exactly one active account on x99. The registration of multiple accounts — whether using different email addresses, phone numbers, payment methods, devices or names — is strictly prohibited.
When registering, you are required to provide accurate, complete and truthful information. This includes your full legal name as it appears on your CNIC, a valid email address, a working Pakistani mobile number, and date of birth. x99 uses this information to verify your identity, process withdrawals and communicate important account updates.
You are solely responsible for maintaining the confidentiality of your account login credentials — your username and password. x99 will never ask you for your password through any channel. If you suspect your account has been accessed by someone else, contact x99 support immediately and change your password without delay.
x99 reserves the right to decline any registration application without being required to provide a reason, and to close any account where the information provided at registration is found to be inaccurate, misleading or fraudulent.
All transactions on x99 are denominated in Pakistani Rupees (PKR). x99 supports the following payment methods for both deposits and withdrawals: JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards and supported mobile wallets. Payment method availability may vary and is confirmed within the platform's cashier section.
Minimum and maximum deposit amounts apply per transaction and per payment method. These limits are displayed in the cashier at the time of deposit and may be updated from time to time. x99 does not charge platform-side fees on standard deposits, though your payment provider may apply their own charges which are outside x99's control.
Withdrawal requests are processed by the x99 payments team. The platform targets processing of 98% of withdrawal requests within 24 hours of the request being submitted. Processing times may extend beyond 24 hours if additional verification is required or if requests are submitted during peak periods.
x99 offers various bonuses, promotions and incentives to both new and existing players. These may include welcome bonuses, deposit match offers, free spins, cashback provisions, Bingo jackpot bonuses and VIP rewards. Each offer is governed by its own specific terms which will be displayed at the point of offer.
General principles that apply to all bonuses on x99 unless stated otherwise in the specific bonus terms:
Players are encouraged to read the specific terms of each bonus before accepting it. If anything in the bonus terms is unclear, x99 support can clarify before acceptance.
All Casino games, Slot Games and Bingo rooms available on x99 are governed by their individual game rules which are accessible within each game interface. It is the player's responsibility to read and understand the rules of any game before wagering.
x99 games use certified Random Number Generators (RNG) or, in the case of Live Casino, real physical dealing and spinning processes streamed in real time. Outcomes in all games are the result of chance. No outcome is predetermined in favour of or against any individual player, and no strategy can guarantee a winning result.
The x99 VIP programme rewards consistent players with points, tier upgrades, cashback, exclusive game access and dedicated support. VIP status and rewards are governed by the VIP programme terms available on the VIP page.
Key principles of the x99 VIP programme:
The following activities are strictly prohibited on x99. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balance and permanent banning from the platform:
x99 employs detection systems to identify abnormal account activity. Where prohibited conduct is suspected, x99 may suspend account access, withhold pending withdrawals and conduct a full account review before taking any further action.
x99 reserves the right to suspend, restrict or permanently close any account in the following circumstances:
Where an account is closed due to a breach of these Terms, any balance remaining — including winnings — may be forfeited. Where an account is closed at the player's own request without any breach of Terms, the remaining real-money balance will be returned to the player following standard verification procedures.
Players wishing to close their account voluntarily can do so by contacting x99 support. Closure requests are processed within a reasonable timeframe. Self-exclusion requests take effect immediately and cannot be reversed for the duration of the exclusion period selected by the player.
x99 collects and processes personal data in accordance with its Privacy Policy, available at /privacy-policy. By registering on x99, you consent to the collection and processing of your personal data as described in that policy.
Personal data collected includes information provided at registration, transaction and payment data, device and usage data, and communications with x99 support. This data is used to operate your account, process payments, detect fraud, comply with applicable obligations and improve the platform experience.
x99 does not sell personal data to third parties. Data may be shared with payment processors — including JazzCash, Easypaisa and banking partners — for the purpose of processing PKR transactions, and with identity verification partners for KYC compliance. All such sharing is governed by appropriate data processing agreements.
x99 is committed to providing a gaming environment that supports responsible play. Gaming should be an enjoyable form of entertainment — not a source of financial pressure or personal difficulty. We encourage all players to approach gaming with a clear budget and realistic expectations.
Full details of x99's responsible gaming tools and guidance are available at /responsible-gaming. x99 does not make any representations regarding government approval or regulatory licensing. Players are responsible for determining the legality of online gaming in their own jurisdiction before participating.
x99 is strictly for adults aged 18 and above. Underage gaming is not permitted under any circumstances.
x99 provides the platform and all associated services on an "as available" basis. While we make every reasonable effort to ensure the platform is accessible, stable and accurate, we cannot guarantee uninterrupted service at all times.
Nothing in these Terms limits x99's liability for fraud, wilful misconduct or any other matter where limitation of liability is not permitted by applicable law.
x99 reserves the right to amend, update or replace these Terms and Conditions at any time. Material changes — those that significantly affect player rights or obligations — will be communicated to registered players via email or an in-platform notification at least 7 days before taking effect, where practically possible.
Minor amendments, such as corrections to language or formatting, may take effect immediately without notice. The "Last Updated" date at the top of this page will always reflect when the most recent changes were made. Players are encouraged to review these Terms periodically.
Continued use of the x99 platform following any update to these Terms constitutes acceptance of the revised version. If a player does not agree with any amendment, they should contact x99 support to close their account before the amendment takes effect.
If you have a question about these Terms, a concern about your account or a dispute regarding a game outcome or transaction, please contact x99 support in the first instance. The support team is available 24 hours a day, seven days a week.
x99 aims to acknowledge all player queries within 24 hours and resolve the majority of issues within 72 hours. For complex disputes involving game outcomes or withdrawal holds, the resolution process may take longer. Players will be kept informed of progress throughout.
Disputes relating to game outcomes must be raised within 7 days of the relevant round completing. Disputes raised after this period may not be considered. x99's decision on dispute resolutions is final following completion of the internal review process.
Contact x99 support: [email protected]
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Now that you know the rules, create your free x99 account. Deposit in PKR via JazzCash or Easypaisa and access Live Casino, Slots, Bingo and VIP — all built for Pakistani players.